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Marketing at Epicor is a fast-paced function, with opportunities to work with nearly every area of the business. With a globally distributed team, our marketers take pride in representing the Epicor brand among diverse audiences to promote our industry-leading business software, generate leads, and fuel the sales process. Cmd+Shift+L on Mac;) – casper Mar 24 '14 at 13:57 Seems like that feature does not respect custom keyboard shortcuts. I re-defined Ctrl + D to toggle comment on current line, however, that help dialog still says 'Delete line'. – user1438038 Sep 24 '18 at 12:25.
Support PolicyDue to the overwhelming number of printers that are or have been at one time available on the market, it is not possible for Eclipse to certify or provide technical support for every possible printer configuration. For the benefit of customers that wish to have the most reliable printing and support experience, we have provided a list of printers below that our customers have found to be compatible for Eclipse printing. We have also provided general requirements for customers who are searching for a printer for use with Eclipse, which you can use when researching new printers.
Printer requirements are more stringent for customers using the 'legacy' forms process, where print jobs are drafted in Eclipse and sent directly to each printer in their native print language (i.e. PCL). If a customer using 'legacy' forms contacts support with questions regarding a printer that has not previously been reported as compatible with Eclipse, we may request that you replicate the issue on a printer known to be compatible with Eclipse, or recommend that you contact the manufacturer for technical support.
The newer Eclipse Forms document generation technology uses Formscape software and can print to nearly any Windows-compatible printer. If a customer is having an issue with any Formscape printer, we will request that they verify that the printer can print a test page from Windows. If they are unable to print a test page from Windows, we will request that they work with the printer hardware vendor to resolve the issue prior to further troubleshooting.
RequirementsLaser Printer Requirements (Legacy)Full support for the HP LaserJet PCL5 or higher printer language
Internal/external network (TCP/IP) print server
Full support for the LPD (Line Printer Daemon) protocol (AIX and Linux) or IPP (Linux)
Printer administration via telnet
Epicor Eclipse SoftwareLaser Printer Requirements (Eclipse Forms/Formscape)Any laser printer compatible with Windows Server 2003/2008

Dot Matrix Printer Requirements (legacy only)Internal/external network (TCP/IP) print server
Full support for the LPD (Line Printer Daemon) Protocol
Print Server Administration via telnet
Label Printer Requirements (both Legacy and Formscape)Full support for the Zebra (ZPLII) or Intermec (IPL*) Printer Language ((Intermec support is limited to existing customers already utilizing Intermec printers for label printing from Eclipse. All new customers must use Zebra printers, and no custom programming changes will be made to existing Intermec labels.))
Internal/external network (TCP/IP) Print Server
Full support for the LPD (Line Printer Daemon) Protocol
Printer Administration via telnet
Print Server Requirements (Legacy)Full support for the LPD (Line Printer Daemon) Protocol (required)
Printer Administration via telnet (recommended)
Compatible Printers
The following is a list of printers that are known to be compatible with Eclipse. This list has been built over years of customer feedback. If you know of a compatible printer that does not appear on this list, or a printer that has been problematic, please provide feedback below, so that we can keep this list up-to-date.
Compatible Laser Printers (Legacy and Formscape)Monochrome Laser PrintersLaserJet Pro 200 Series
LaserJet Pro 400 Series
HP 1320n (Single Tray)
HP 1320tn (Dual Tray)
HP 9040n (Q7698A)
HP 9040dn (Q7699A)
HP P4015n (CB509A)
HP P4015dn (CB526A)
HP P4015tn (CB510A)
HP P4014n (CB507A)
HP P4014tn (CB512A)
HP P4515n (CB514A)
HP P4515tn (CB515A)
HP P4515x (CB516A)
HP P3015d (CE526A)
HP P3015dn (CE528A)
HP P3015x (CE529A)
HP 5200 (Q7543A)
HP P3015tn (Q7545A)
HP LaserJet Enterprise 600 Printer M603n
HP M401n
HP M601n
Low Volume Monochrome Laser Printers (Not to be used for Check Printing)Brother HL 5250DN (Low Volume Printer)
Lexmark E260DN (Low Volume Printer)
Brother HL-2170W (Low Volume Printer)
Lexmark MS310dn (Low Volume Printer)
Color Laser PrintersHP 4700 Series
HP 5550 Series
HP CP3505 Series
HP 3000n
HP 3000dn
HP 500 Color Printer M551dn
Multi-Function Laser PrintersHP M9040n
HP 9050 Series
HP M5035 Series
HP M5025 Series
HP M4730 Series
HP 4730 Series
HP M4345 Series
HP M3035 Series
HP M3027 Series
HP CM3530 Color LaserJet
HP LaserJet Enterprise 500 MFP M525dn
HP LaserJet Pro 400 MFP M425dn (Set Default Paper Size to Letter from A4 using Web Interface if this ‘Overprints' the Page)
HP OfficeJet Pro X476dw (Ink Jet Color Printer)
CERTIFIED DOT MATRIX PRINTERS (LEGACY)Okidata 321 Turbo
Okidata 421 Turbo
Okidata 391 Turbo
Okidata 521 N
Okidata 591 N
CERTIFIED LABEL PRINTERS (LEGACY AND FORMSCAPE)NOTE: Zebra Print Head Resolution must be 200 D.P.I. – 203 D.P.I.
Zebra 105SL (Avoid the 105SL Plus)
Zebra QL320 Plus (Wireless Portable Zebra Printer)
Zebra QL420 Plus (Wireless Portable Zebra Printer)
Zebra GK420D (Direct Thermal)
Zebra GK420T (Direct Thermal or Thermal Transfer)
Zebra GX420T (Direct Thermal or Thermal Transfer)
Zebra GX420D (Direct Thermal)
Zebra S4M (Must have V.53 Firmware for ZPL II)
Zebra Z4M
Zebra S400 (With Transmissive Sensor) (Discontinued by Zebra)
Zebra S500 (With Transmissive Sensor) (Discontinued by Zebra)
Zebra S600 (With Transmissive Sensor) (Discontinued by Zebra)
Zebra LP2844Z (LP = Direct Thermal Transfer only – No Ribbon)
Zebra TLP2844Z (TLP = Both Direct Thermal or Thermal Transfer)
Zebra ZT230 (Successor for S4M)
Intermec PM4I*
Intermec 3400E*
CERTIFIED LABEL PRINTERS (STARSHIP)Zebra LP/TLP 2844
Zebra 2443 Orion
Eltron Orion
COMPATIBLE PRINT SERVERS (LEGACY)TP-Link TL-PS110P (Parallel Port Print Server)
TP-Link TL-PS110U (USB Print Server)
HP JetDirect 170x Parallel Port
HP JetDirect 175x USB Port
HP JetDirect 300x Parallel Port
HP JetDirect 310x USB Port
SILEX 100S Parallel Port
Troy 2831 Parallel Port
Troy 2833 Parallel Port
Incompatible PrintersThe following is a list of printers that are known to have compatibility issues with Eclipse, so they are not supported at all by our technical support team:
Incompatible Laser Printers (Legacy)All non-HP laser printer not listed in the compatible list above are unsupported
All serial printers are unsupported
All Konica Minolta BizHub printers (all models are known to have serious problems with PCL and LPD used by Eclipse)
Dell 1600n (blank pages will print between every job)
HP 1606 (no PCL support)
HP 1505 (no PCL support)
HP 2840n Multifunction (no telnet, problematic LPD support)
HP P2015n (no telnet, problematic LPD support)
HP P2055N (logos and other graphics are distorted)
HP 3600dn (no PCL support, even for Local printing)
HP P2035N (no telnet, problematic LPD support)
All Ricoh laser printers
All Toshiba laser printers
Incompatible Print Servers (Legacy)These print servers have been reported to have known issues with Eclipse:
Netgear PS-101
Hawking Tech
TRENDnet
FAQHOW DO I PRINT A CONFIGURATION PAGE FROM HP LASERJET PRINTERS?Please refer to this page.
Where should I purchase printers?If you are purchasing a printer that is not on the customer-provided list above, please make sure to purchase it from a vendor with a liberal return policy, so that you can return the printer if it turns out to be incompatible with Eclipse. We have heard good feedback about vendors such as Amazon and Staples for this reason.
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Dot Matrix Printer Requirements (legacy only)Internal/external network (TCP/IP) print server
Full support for the LPD (Line Printer Daemon) Protocol
Print Server Administration via telnet
Label Printer Requirements (both Legacy and Formscape)Full support for the Zebra (ZPLII) or Intermec (IPL*) Printer Language ((Intermec support is limited to existing customers already utilizing Intermec printers for label printing from Eclipse. All new customers must use Zebra printers, and no custom programming changes will be made to existing Intermec labels.))
Internal/external network (TCP/IP) Print Server
Full support for the LPD (Line Printer Daemon) Protocol
Printer Administration via telnet
Print Server Requirements (Legacy)Full support for the LPD (Line Printer Daemon) Protocol (required)
Printer Administration via telnet (recommended)
Compatible Printers
The following is a list of printers that are known to be compatible with Eclipse. This list has been built over years of customer feedback. If you know of a compatible printer that does not appear on this list, or a printer that has been problematic, please provide feedback below, so that we can keep this list up-to-date.
Compatible Laser Printers (Legacy and Formscape)Monochrome Laser PrintersLaserJet Pro 200 Series
LaserJet Pro 400 Series
HP 1320n (Single Tray)
HP 1320tn (Dual Tray)
HP 9040n (Q7698A)
HP 9040dn (Q7699A)
HP P4015n (CB509A)
HP P4015dn (CB526A)
HP P4015tn (CB510A)
HP P4014n (CB507A)
HP P4014tn (CB512A)
HP P4515n (CB514A)
HP P4515tn (CB515A)
HP P4515x (CB516A)
HP P3015d (CE526A)
HP P3015dn (CE528A)
HP P3015x (CE529A)
HP 5200 (Q7543A)
HP P3015tn (Q7545A)
HP LaserJet Enterprise 600 Printer M603n
HP M401n
HP M601n
Low Volume Monochrome Laser Printers (Not to be used for Check Printing)Brother HL 5250DN (Low Volume Printer)
Lexmark E260DN (Low Volume Printer)
Brother HL-2170W (Low Volume Printer)
Lexmark MS310dn (Low Volume Printer)
Color Laser PrintersHP 4700 Series
HP 5550 Series
HP CP3505 Series
HP 3000n
HP 3000dn
HP 500 Color Printer M551dn
Multi-Function Laser PrintersHP M9040n
HP 9050 Series
HP M5035 Series
HP M5025 Series
HP M4730 Series
HP 4730 Series
HP M4345 Series
HP M3035 Series
HP M3027 Series
HP CM3530 Color LaserJet
HP LaserJet Enterprise 500 MFP M525dn
HP LaserJet Pro 400 MFP M425dn (Set Default Paper Size to Letter from A4 using Web Interface if this ‘Overprints' the Page)
HP OfficeJet Pro X476dw (Ink Jet Color Printer)
CERTIFIED DOT MATRIX PRINTERS (LEGACY)Okidata 321 Turbo
Okidata 421 Turbo
Okidata 391 Turbo
Okidata 521 N
Okidata 591 N
CERTIFIED LABEL PRINTERS (LEGACY AND FORMSCAPE)NOTE: Zebra Print Head Resolution must be 200 D.P.I. – 203 D.P.I.
Zebra 105SL (Avoid the 105SL Plus)
Zebra QL320 Plus (Wireless Portable Zebra Printer)
Zebra QL420 Plus (Wireless Portable Zebra Printer)
Zebra GK420D (Direct Thermal)
Zebra GK420T (Direct Thermal or Thermal Transfer)
Zebra GX420T (Direct Thermal or Thermal Transfer)
Zebra GX420D (Direct Thermal)
Zebra S4M (Must have V.53 Firmware for ZPL II)
Zebra Z4M
Zebra S400 (With Transmissive Sensor) (Discontinued by Zebra)
Zebra S500 (With Transmissive Sensor) (Discontinued by Zebra)
Zebra S600 (With Transmissive Sensor) (Discontinued by Zebra)
Zebra LP2844Z (LP = Direct Thermal Transfer only – No Ribbon)
Zebra TLP2844Z (TLP = Both Direct Thermal or Thermal Transfer)
Zebra ZT230 (Successor for S4M)
Intermec PM4I*
Intermec 3400E*
CERTIFIED LABEL PRINTERS (STARSHIP)Zebra LP/TLP 2844
Zebra 2443 Orion
Eltron Orion
COMPATIBLE PRINT SERVERS (LEGACY)TP-Link TL-PS110P (Parallel Port Print Server)
TP-Link TL-PS110U (USB Print Server)
HP JetDirect 170x Parallel Port
HP JetDirect 175x USB Port
HP JetDirect 300x Parallel Port
HP JetDirect 310x USB Port
SILEX 100S Parallel Port
Troy 2831 Parallel Port
Troy 2833 Parallel Port
Incompatible PrintersThe following is a list of printers that are known to have compatibility issues with Eclipse, so they are not supported at all by our technical support team:
Incompatible Laser Printers (Legacy)All non-HP laser printer not listed in the compatible list above are unsupported
All serial printers are unsupported
All Konica Minolta BizHub printers (all models are known to have serious problems with PCL and LPD used by Eclipse)
Dell 1600n (blank pages will print between every job)
HP 1606 (no PCL support)
HP 1505 (no PCL support)
HP 2840n Multifunction (no telnet, problematic LPD support)
HP P2015n (no telnet, problematic LPD support)
HP P2055N (logos and other graphics are distorted)
HP 3600dn (no PCL support, even for Local printing)
HP P2035N (no telnet, problematic LPD support)
All Ricoh laser printers
All Toshiba laser printers
Incompatible Print Servers (Legacy)These print servers have been reported to have known issues with Eclipse:
Netgear PS-101
Hawking Tech
TRENDnet
FAQHOW DO I PRINT A CONFIGURATION PAGE FROM HP LASERJET PRINTERS?Please refer to this page.
Where should I purchase printers?If you are purchasing a printer that is not on the customer-provided list above, please make sure to purchase it from a vendor with a liberal return policy, so that you can return the printer if it turns out to be incompatible with Eclipse. We have heard good feedback about vendors such as Amazon and Staples for this reason.
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